Our Terms of Service
Terms and Conditions
1. Service Agreement: By utilizing our laundry services, you agree to abide by the terms and conditions outlined herein.
2. Service Schedule: Customers are responsible for adhering to agreed-upon service schedules. Any changes to the schedule must be communicated at least 24 hours in advance.
3. Item Responsibility: Customers are responsible for accurately documenting items for laundry services. We are not liable for any damage or loss resulting from items not properly documented.
4. Claims and Refunds: While we take utmost care of all items entrusted to us, Any claims for damaged or lost items must be reported within 48 hours of delivery. Refunds or compensation will be provided at our discretion based on the circumstances of the claim.
5. Privacy Policy: We respect the privacy of our customers and will not disclose any personal information without consent, except as required by law.
6. Pricing and Payment: Prices for services are outlined on our website or provided upon request. Payment is due at the time of service unless otherwise agreed upon. We accept cash, credit/debit cards, or other forms of electronic payment.
7. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Oyo state, Nigeria.